I am having trouble with my Virginmedia IP address being blocked by Virgin. If your computer does not have an IP address, it cannot communicate with other devices on the network. If there is just a single hop in the results, you are not behind CGNAT. In my experience, this intermittent behaviour occurs when the Virgin Media TV Go app does not get the IP address of the TV 360 box. Virginmedia. My Virgin Media Connect was working fine. Tudor. Command: PROT P Reply: 200 PROT now Private. SpeedMost ISPs in the UK use dynamic IP addresses, as static IP addresses are a business commodity. Do feel free to keep the thread updated with the outcome of the ticket being raised and we will be on hand to assist where possible. 8564. 168. If I connect to "wifi-other", I would get a 192. Learn more. Simply press 1 when you get through to the automated menu, and you'll be put. In both scenarios, VM's dynamic WAN allocation is super. If you change the IP mask to 255. 100. On the back of the router is the ip address to login 192. The problem is in this line. 3 - You use Modem mode and get your own Router. They called me to say yes, we have your dynamic IP package, I said no, I orders static. • Keep valid reverse DNS records for the IP address(es) from which you send mail, pointing to your domain. * Call costs may vary. com IMAP Port. It allows access via 802. ntlworld. What is weird is that I have a repeater, games consoles and smart plugs connected over WiFi to the hub which all still work. Try and Update or reinstall the VPN software Make sure that you power on your Virgin Media router. I said I wanted a status IP address, to use in model only mode and a 4g backup dongle. All meet the requirements (of varying strength to moderate/strong). Test Virgin Media with AirVPN: Try accessing Virgin Media while connected to a AirVPN server again to see if the issue is resolved. 6, but I have recently changed it's IP address to 192. - Toss a 'Like' to your fixxer, oh Valley of Plenty! and chose the solution, too00oo -. they are not fixed, though they do tend to remain unchanged for months or even longer. It worked for a few weeks, but yesterday my internet would not connect and i had to revert to "obtain an IP address automatically" . 168. I believe it is having issues with the DHCP service. Examples over the past few years: 1. Use Virgin Media on Your Computer/Laptop. 168. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you. Rate Limiting Bypass - eg: Services behind Cloudflare. This is disable the 5Ghz from transmitting. 5 million IPv4 addresses. In other words they are using an intranet rather than any external connection. Save and Exit: Confirm any changes and close the settings. on 23-01-2023 13:03. If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restarting your network. Right-click on the PIA VPN icon in the menu bar or system tray. Solution 4: Turn Off Proxy Network. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Yes I've tried rebooting the modem. 2, use 192. . 12 and 192. This is the Virgin Media modem mode IP address. Alessandro Volta. I'm not a particularly tech savvy person but based on what I've read online this seems to be a relatively common issue with the Hub 3. 2. Enter 192. 0/24. Command: PWD Reply: 257 "/" is the current directory Status: Current path is / Command: TYPE I Reply: 200 Switching to Binary mode. I've tried Safari, Chrome, incognito mode, iPhone, iPad, Virgin Media app to create an account. 168. The issue typically occurs for people who have had. The present firmware on the VM hubs restricts the LAN IP address to 192. 2. 1 ACCEPTED SOLUTION. 168. Turned hub to modem mode and attached a router. 2. Select Next and enter the Hub settings password which is on the base of the Hub. I have never had any issues I am using outlook. This is the Virgin Media modem mode IP address. However, they don't seem able to provide any evidence as to what the source of the emails might be. on 28-12-2022 11:40. I wonder what could be triggering the IP. This gives the ip address location as Mountain View California and a Google ip address. and in the end said, because Outlook wasn't a virgin produce, they wouldn't. 1. It shows in the following screenshot as CPE IP Unknown, rather than the valid IP shown here: I have found it can sometimes be corrected by connecting then disconnecting to the TV 360 from the Virgin. Save and Exit: Confirm any changes and close the settings. 168. Afternoon, I seem to have encountered an issue with my Hub 5. We would like to show you a description here but the site won’t allow us. Have tried to get the system working but does not appear to be an output from the 10Gbps port on the 5x router when in Modem mode. Follow These simple steps to get your Virgin Media Router reset : Left click on "Open network Connections". Reset Network Settings. 1. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Note: If your router LAN IP address is 192. Hit enter. Step 2: Search for “cmd” and hit ENTER to launch the command prompt. . I originally set it up in modem mode and noticed we kept losing internet connection10-15 times a day turning. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile…6. You really need to go back to them and push to have your IP Address delisted or for them to explain why it is listed and why it cannot be delisted. g. All our services will be set up so, once you’re in your. Internal could be a different issue as most network cards will give you both IPv4 and IPv6 addresses unless you disable it, it will not make any difference to your external connection. I then have to type in the link addresses in order to access the websites that come up in the search results. g. You can contact this department by calling 1800 941 941 (Monday - Friday) or email:. A quick fix to the “Failed to obtain IP address” issue is forgetting the Wi-Fi network you have issues with, then reconnecting to the network. Easiest way is modem mode, because you will present a different MAC address to the Virgin Media DHCP server, by using another router and it will allocate a new IP because of a different MAC address it can see (different from the Virgin Media Hub). [Back to Table of Contents] Perform Clean BootTry it now: go to your Virgin Media Mail online by clicking the Email link in the top-right of virginmedia. In short you are calling method setText(int resid) instead of setText(CharSequence text). 0. 99. They. on 16-09-2022 15:42. The only way to force a change is to change the MAC address of the device connected to the modem. com. To specify IPv4 IP address settings, do one of the following: • To get IP settings automatically using DHCP, click Obtain an IP address automatically, and then click OK. 168. 168. Tags:. Solved: Hi, New VM broadband customer moved from Plusnet. Anyone able to help me plzVirgin Media might have technically deployed some form of IPv6 for a while but it has been hiding in plain sight! Luke’s tweet around IPv6 connectivity. 3. on 31-01-2023 11:21. Or you can access your mails by selecting the below. e. 168. just log on to router's administrative panel (usually 192. 0. 168. 6. Note: If you update your username in My Virgin Media, this email address will not change. You will receive an email to re-register for Netflix and restore access. 993. Absolutely nothing you can do about it, other than find out the underlaying cause and fixing it. What do I do when I get "Failed to obtain IP address" on my PS4? Restart the router and PlayStation, and if that doesn't work delete the PlayStation's connection and set it up again. Hi guys, I cant seem to connect to a dynamic ip, I have a horrible feeling ive been hacked and im connecting to a server of some sort, but if I try to make my ip dynamic I just lose connection and can not connect to the default gateway. With dynamic IPs, a device can have a different IP address every time it connects to the network. You get a different IP if you are in modem mode or router mode. 254. 168. under IMAP select the account. " and smartphones have "failed to obtain IP Address". Laptops connect but have "No internet, secured. " However, clicking on the original email says the link is expired and while it offers to send. POP3 SPA (Secure Password Authentication). If you are a Virgin Media customer, you’ll have a dynamic IP address. Hey @MRSH, thanks for reaching out to us on the Virgin Media forums. com email account from a desktop email program, you'll need the IMAP and SMTP settings below: IMAP Settings. Establish the IP address that is being blocked and then discover what has the IP address. Plug the cables into the Hub. The only way is if you put the Virgin router into modem mode and use your own router plugged into it. So that part should now say something like " youremailaddy@xxxxxx. These settings should make your router obtain it's WAN side IP address, subnet mask and DNS servers direct from the Modem. Mac: Set the ‘ Configure IPv6 ‘ option to ‘ Link-local only ‘. Now choose Properties. 1. @shanematthews You say that, but Virgin have a mere 9. Everything was working fine for a couple of weeks until all of a sudden a bunch of my devices dropped off the wifi and would not reconnect. That said, the address if what is called ‘sticky’ and rarely changes, I’ve had my current one for about 12 months. 6. 0. You can use it by specifying the server's. 254. curl -v smtps://smtp. CGNAT has amazing benefits for ISPs. 168. That means you’ll likely be on one of the following blacklists:We would like to show you a description here but the site won’t allow us. Thanks again - I followed the advice and found that, yes, Spamhaus had the IP address on a list. Many thanks. If it. Settings to enter. Visit what is my ip live home page to check your own public and local IPv4 and IPv6 address. virginmedia. No special characters. 4. A new secure password will be generated for you. The circle timer just keeps going on the webpage. pop3. com, a site I know well) if you get responses to this you can reach the Internet. on 22-03-2023 15:39. Access Points couldn’t cope with dozens of phones all trying to get DHCP IP, authenticate to the portal etc. Open a browser and l og into your hub 192. Anyway: 6to4 will certainly allow you to have fun with IPv6, but for full connectivity, Virgin Media has to provide it natively -- so don't get lazy and keep hassling them! Also, the 192. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Back a step. Lee_R. on 01-01-2023 18:33. Dynamic IP addresses can change if you reset your gateway device or switch it off and on again. . No need to mess about with MAC cloning. 168. 1. ipconfig /all. branson@virginmedia. 13 reconfigure them to what I said above. After a while, I tried again but my mobile devices couldn't connect hotspot connection and got stuck at `obtaining IP` phase. No, there is no Hub setting to disable the “Not secure” warning shown by browsers, and nor is it required because: your are connecting to the Hub from within your home network. Options. 222. 100. Virgin Media Business can provide a static IP address if requested at the time of ordering. your Virgin Media phone, or 0345 454 1111 from another network. QuickStart, set up and connections. Question, I placed the VM Router into Modem mode (VM Modem from now on) and use my Own router on the Ethe connection garnishing the External IP, then doing what it should be doing and sending an. Please try again by rebooting the Stream box. 1 into the address bar of your browser. Virgin Media Mail account is. net. select SMTP (located under Outgoing Mail Server) select each entry under Other SMTP Server until you locate the ones that have Delete Server option then select Delete Server to delete it. Tap on the network again, enter the password. on 23-05-2022 10:52. com:Y54kpX5g: curl -v smtps://smtp. 3 Type cmd into the Windows 10 or 11 search bar, press Enter and then open the Command Prompt app. We checked the DHCP server and other thinks realted to dhcp evrythinks works fine and rebotted the server also. If the test reveals you have a moderate or strict NAT type, all you need to do is some slight configuration on your router. 8564. Paste the Default Gateway inside your web browser and hit Enter. Options. Set the static IP address on your Windows PC. The limit is that you only get IP addresses if you're connected via TCP/IP. #2 I've never had a WiFi issue, although I also removed the stock ROM within an hour of opening the box with the phone lol Are you sure you entered the correct. Long term I’ll have my OPNSense box plugged in/configured, but I’m cutting out as much as possible to get closer to the issue, so I’m wired into. 3. Some reports indicate that their TV ( IPTV ), mobile and phone services have also been hit. 168. In the case of your WiFi timer, it needs a fixed IP address in order for remote access to operate, so you will need to set this up manually. Community elder. Pack our kit. 0. Unplug your modem, wait for 10 seconds and then plug it back in. Don’t plug the power cable into a plug socket yet. Sign in to My Virgin Media a. 1)log in with the administrative username and password (usually admin admin); look for a tab named or starting with or containing Interface, go to Local Area Network or LAN from there and you'll see a DHCP Clients Table. Unplug your modem, wait for 10 seconds and then plug it back in. 1 Kudo. 0. com -u username:password. Networking and WiFi. As - 5231687. They called me to say yes, we have your dynamic IP package, I said no, I orders static. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Open any browser and, in the address bar, type Virgin Media IP address — 192. On the newer hubs you can always get to the hub in modem mode on 192. 168. Recently had Virgin Media 1GB fibre installed with a hub 5x and expected to be able to run it in modem mode and utilise my TP-link ER605 router that I had previously set up with Plusnet broadband. This has been picked up, reported to Spamhaus, your IP address has been listed and VM (for better or worse) have blocked you from sending emails. x and similarly if the router IP is 192. The "standard" for many end deployments is SLAAC - which can be deployed entirely without DHCPv6 - where routers issue router advertisements which basically say "I have this subnet for you" as well as some other info (DNS server,. on 28-02-2023 10:44. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you. I realised after installing Office 365 that I hadn’t set up Outlook to read my Virgin Email. Having found the IP of the Powerline extender enter that IP into the URL of a web browser. Select Next and enter the Hub settings password which is on the base of the Hub. 0. Power down and back up again and chances are you will get a new IP address from their pool. and see if it gives you a computer name. If an IP address provided by these VPNs gets blocked by Virgin, they’ll close that IP and open a new one to ensure there’s always an unblocked IP address for you. e. Check if your email address, password, and other personal information has been exposed in a data breach. 1. 0/24 and the hub is usually on 192. x. Or, sometimes, "Avoided <SSID> due to poor internet access". 3 Type cmd into the Windows 10 or 11 search bar, press Enter and then open the Command Prompt. kitenski. Enabled (or 'Password' on Macs) SMTP username. Then, open your browser in Windows again to see if the connection is fixed. Either you are infected and your WAN IP is black listed or you got a new WAN IP and thats black listed which is a problem in its self. I thought it might get picked up by a VM Networking Technician so didn't think I would have to create the netreport. 255. 0. I think my ip address is blacklisted I have contacted 123-reg and they said for what ever reason virgin is blocking it as I can get email on my phone using ee data. Hiton and GRE set as gateway . Hi. Full email address, e. pop3. No device will connect properly via wifi. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. How do I access Virgin Media router settings when it is in modem mode? If you have put your Virgin Media router into modem mode, it won’t have the same IP range as the rest of your network—for example,. Note: If you update your username in My Virgin Media, this email address will not change. From the IP address field, change the last three numbers of your IP address to anything from 2 to 225. My IP is blacklisted. If you just followed the instructions on how to use modem mode, your problems would be solved. 1, sign on and put it into modem mode. Use it in router mode and it will get a WAN IP from VM, based on its own MAC address. 168. uk. VM works differently to some other ISPs/Broadband providers such as BT or Plusnet. When you’re booking your move, let us know if you want to choose a new package for your new home. Left it for an hour and turned my old router back on and then after 15 minutes all devices started connecting to Virgin hub. select any account but excluding iCloud. Test Virgin Media with NordVPN: Try accessing Virgin Media while connected to a NordVPN server again to see if the issue is resolved. 0. They said that they would have to change the order. 0. imap. - Toss a 'Like' to your fixxer, oh Valley of Plenty! and chose the solution, too00oo -. If you're using the SH3 in router mode, this means putting it in modem mode and using your own router. We would like to show you a description here but the site won’t allow us. If you've already done that, then go into your router config (your router, not the Virgin router) and change one digit of the MAC address, then reboot both routers and it will generate a new IP. This is a joke really thinking of leaving. FYI the SMTP log entries will allow Virgin Media to correlate events with their logs to try and determine what is causing non-delivery. 2 ? then the router. 8. As a workaround, please do try rebooting your modem or router a couple of times and check if the ISP assigns a new IP address. Virgin Mobile – 789 on a phone of ours. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. devices cannot be addressed directly over the internet, so a miscreant cannot connect to your Hub from their. QuickStart, set up and connections. You are done. 6K subscribers in the VirginMedia community. We would like to show you a description here but the site won’t allow us. Enter your router username. Hubs tend to have 2 Public IP one for Router mode and one for Modem mode - both very sticky. But a firmware fix is finally in the works. Still couldn't send emails with em client or Thunderbird. 168. By forgetting the network and reconnecting, it restarts the process of assigning your Android device an IP address. 0. myIp which does not exist and you will get. com. tail" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). POP3 Settings. 168. We would like to show you a description here but the site won’t allow us. 168. Thankfully for some reason it eventually stopped happening (been weeks now). 6. Apparently its system shows the installation as complete and our account as active. Infuriatingly, before I had time in a busy week to follow the trail further, I found that when I connected my laptop at another physical location on a mobile phone data network, the problem had disappeared. 1) - if you get responses to this you're communicating with your router ok. Hence they have to be connected through the Virgin hub to talk to Virgin’s local cable headend servers. Kind Regards, Steven_L. Just want people to be aware of. 20 in the IP address field, 192. Once finished with the plugs, re-tick the setting to enable 5Ghz. How to Find your Wifi Address on a Windows Computer through the Command Prompt. Even closing the account and opening a new account at the same address won't change your IP if you are in modem mode and use the same router. 19/month) use a simple measure to ensure they work reliably with Virgin TV Go. 168. The number was [removed] and sounded just like a Virgin call centre and was very convincing. To create a static IP address, add the MAC address of the device to the router’s Reservation list after logging in. Forum Team 781 Views Message 12 of 28 Flag for a moderator. My IP is blacklisted. Next, enter in your username and password. despite ringing virgin for over 2 months nothing has been done. They seam to think that because I have a dynamic ip that I get a new ip every time. on 21-04-2023 13:44. Then, select Remove This Network. 6. Learn more. Navigate to either 192. checked another device and it’s saying Failed to obtain IP address. Regards ANU MI couldn't get the exact numeric IP address, instead I got a NULL value because of the limitation of the above statements. If I try to connect from the phone or my Macbook, it just won't connect (connection failed, couldn't get IP etc. I am using my TP link dongle to do that. Enable DHCPIf you’re unhappy and make a complaint, please let us try to put this right, so you’re completely satisfied, in 8 weeks or sooner. The new firmware / software version is : LG-RDK_6. 6. Security Advisory. 0. Many proxy servers, VPNs, and Tor exit nodes give themselves away. I cannot connect to the Virgin mail servers with Office 365/Outlook. got a new contract with VM and they supplied a new router due to speed increase. They said that they would have to change the order. 235. Get the Hub ready by connecting the wires. So Android will try to look for the resource which you passed in the setText i. The other option is to use a Network Scanner app on you mobile phone, and scan the network for the IP address of the Powerline adaptor. 255. Many proxy servers, VPNs, and Tor exit nodes give themselves away. 168. Reply. While the console is off unplug the router and let it say unplugged for 2 to 3 minutes. Your IP address should start with 192. Change the Wi-Fi Router Channel. 0. I will therefore leave you in her very capable hands. It works off the MAC address of the router connected to the modem. Removed and Forget the wifi on the hand held devices, rebooted the hub, searched and found the wifi and tried to. I read on this forum that there was a thread about the Hub 5 overheating and affecting DHCP but I can't find it. 168. #Ethiopia #Wi_Fi#AshuWebin this video, Ashenafi from Ashu web shows how to fix couldn't get IP address wi-fi problem Social Media: Drop a like on Facebook:. ping your_router's IP address (e. Here is a step by step guide: How to put a VM hub into modem mode: 1) Access your hub on 192. 168. connect the NAS hopefully it is currently set to DHCP so will get ip address of 192. Since then, Virgin Media claims it is unable to complete my installation or deal with problems with the service. 0 Kudos. Open Advanced settings. 1. com. I was told to get into my hub settings and change the IP address to static but I’m not to. Senders IP is in the RBL - that is blacklisted, in that instance it's up to the sending mail provider to find out why their mail server is in the RBL. One of these devices used to have the internal IP of 192. on 07-02-2023 19:02.